Introduction
We are committed to providing quality learning experiences to all our participants. However, we recognize that situations may arise where you may need to cancel your enrollment. This Cancellation & Refund Policy has been designed to provide clear guidelines regarding cancellations, refunds, and exceptions.
Cancellation & Refund Terms
- Participants may request a cancellation within 7 calendar days of purchase to qualify for a full refund, provided that the course content has not been substantially accessed or completed.
- Refunds will not be applicable if more than 30% of the course content has been accessed, downloaded, or utilized.
- Once approved, refunds will be credited to the original method of payment within 5–10 business days.
- Courses offering instant access, downloadable resources, or lifetime access may be deemed non-refundable once accessed.
- In the unlikely event that a course is cancelled or discontinued by us, participants will be entitled to either a pro-rata refund or an alternative course of equal value.
- Important Notes for Participants
- Refund requests must be submitted in writing via our official support email or contact form, along with the transaction ID, purchase date, and course name.
- Requests submitted after the specified timeframe will not be eligible for a refund.
- The Company reserves the right to deny refund requests in cases of policy violations, suspected misuse, or fraudulent activity.
- This policy may be updated or revised at the Company’s discretion. The most recent version will always be available on our official website.